2018 General Terms and Conditions of Sale
1.1 Any delivery of goods and services by Hantec Solutions Inc.(Hantec) as the seller to the customer (“Customer”) shall be subject to the Terms and Conditions set forth herein to the extent no other agreements have been explicitly made. The Customer’s general terms and conditions that are inconsistent with the Terms and Conditions set forth herein shall only be applicable to the extent Hantec has explicit approved in writing.
1.2 Unless otherwise specified herein, all trade terms used in the contract shall be interpreted in accordance with the latest INCOTERMS of the International Chamber of Commerce.
1.3 The aforesaid terms and conditions supersede any prior agreements, purchase orders, negotiations and/or understandings, both written and verbal, in respect of the subject matter hereof.
1.4 Any claims held against Hantec may not be assigned to third parties.
1.5 The sale, resale and the disposal of goods and services including any associated documentation may be governed by Canada, US export control regulations as well as by the export control regulations of further countries. Any resale of goods to embargoed countries or to denied persons or persons that use or may use the goods for military purposes, ABC weapons or nuclear technology is subject to an official license. Customer declares with his order the conformity with such statutes and regulations and that the goods will not directly or indirectly delivered into countries that prohibit or restrict the import of such goods. Customer declares to have obtained all licenses required for export and import.
2. Information, Consultancy
2.1 Information and consultancy in relation to Hantec’ goods and services is provided as deemed appropriate from existing experience. Any values quoted as part thereof, especially performance data, represent average values which have been determined through experiments under standard laboratory conditions. Hantec cannot assume any commitment for its products to precisely meet the quoted values and areas of application.
3.1 The prices quoted in the order confirmation of Hantec shall solely apply. Additional services will be invoiced separately.
3.2 All prices are quoted as net prices and do not include value added tax, which is to be paid additionally by the Customer in the amount specified by applicable law.
3.3 Unless otherwise expressly agreed, the prices are quoted ex works of Hantec using these Terms and Conditions. The Customer shall bear all additional freight costs, packing costs in excess of standard packing, public fees (including withholding taxes) and duties.
4.1 Unless otherwise expressly agreed, Hantec shall deliver ex works (EXW INCOTERMS 2010) of Hantec using these Terms and Conditions.
4.2 Delivery periods shall only be binding if expressly agreed in writing. Delivery periods shall begin on the date of the order confirmation by Hantec, however, in no case prior to settlement of all details relating to an order including the furnishing of any required official certificates. Delivery periods shall be deemed to be met on timely notification of readiness to ship if the goods cannot be dispatched in time through no fault of Hantec.
4.3 With respect to delivery periods and dates, which are not expressly defined as fixed in the order confirmation, the Customer may -two weeks after expiry of such a delivery period or date- set an adequate grace period for delivery. Hantec may only be deemed to be in default after expiry of such a grace period.
4.4 Without prejudicing Hantec’s rights from Customer’s default, delivery periods and dates shall be deemed to be extended by the period of time during which the Customer fails to comply with his obligations towards Hantec. In case Hantec does not comply with its obligations Hantec shall only be liable for all types of damages in accordance with section 10 of these Terms and Conditions.
4.5 Hantec reserves the right to carry out a delivery using its own delivery organisation.
4.6 Hantec may perform partial deliveries and render partial services if such action would not unreasonably affect the Customer.
4.7 The Customer may rescind the contract after two unsuccessful grace periods unless the hindrance is merely temporary in nature and a delay would not unreasonably affect the Customer.
4.8 Any contractual or statutory right of a Customer to rescind the contract, which the Customer fails to exercise within a reasonable period of time set by Hantec, shall be forfeited.
4.9 Inspection of the goods shall be performed by Hantec or its designee in the country from which the goods are exported according to the export regulations of such country, and such inspection shall be considered as final and conclusive in all respects regarding the goods.
4.10 Insurance is to be covered by Hantec
4.11 If Hantec’s costs of performance are increased after the date of the contract by reason of increased freight rates, taxes or other governmental charges, insurance rates or any other conditions beyond Hantec’s control, Customer shall reimburse Hantec for such increased cost or loss of income.
5. Shipment, Passing of Risk
5.1 Unless otherwise expressly agreed, shipment shall always be carried out at the Customer’s risk. The risk shall pass to the Customer as soon as the goods have been handed over to the person executing the shipment.
5.2 If a shipment is delayed for reasons to be attributed to the Customer, the risk of accidental deterioration, loss and destruction shall pass to the Customer on notification of Hantec’s readiness to ship. Required storage costs after passing of risk shall be borne by the Customer. This shall not affect any other claims.
5.3 If the Customer defaults in accepting, Hantec shall be entitled to claim refund of any expenditure associated therewith and the risk of accidental deterioration, loss and destruction shall pass to the Customer.
5.4 The make-up, packing, packaging and marking of the goods shall be at Hantec’s option.
6.1 Payment shall be made in full within due date showing on the invoice. Payment shall be considered to have been made on the day the payable sum is received by Hantec. Bills of exchange and cheques shall not be deemed payment until after they have been honoured and will be accepted without any obligation to make timely presentation and timely protest.
6.2 Customers may only withhold or offset due payments against their own counter-claims if these are uncontested or have been found to be legally binding.
6.3 Any of Hantec’s receivables shall be immediately payable in the event of a default in payment, a notice given in protest against a bill of exchange or suspension of the Customer’s payments, independent of the term of the bills of exchange which may have already been accepted. In any of these aforementioned cases, Hantec shall also be able to perform remaining deliveries only against advance payment or provision of security, and, if no such advance payment is made or security provided within a two-week time period, to cancel the contract without fixing another extension term. This shall not affect any further claims.
6.4 In any case where credit is granted and unless otherwise specified in the Agreement, if the full payment is not received by Hantec within thirty (30) days after notification of availability of goods for shipment, Hantec may, in its sole discretion, charge interest at the rate of 18% per annum on unpaid amount, calculated and compounded monthly, not in advance, until paid in full. The Customer also agrees to pay all reasonable legal expenses and agency commissions sustained by Customer in pursuit of any payment which is post due, on a full indemnity basis. The remaining balance, plus all accrued interest, must be paid before Hantec ships the goods to Customer. Should Customer fail to deliver the remaining payment balance owed, plus the accrued interest within ninety (90) days after notification, Hantec reserves the right to sell and / or restock the goods, in accordance with the conditions set forth in section 14.
7. Retention of Title
7.1 Delivered goods shall fully remain property of Hantec (goods sold subject to retention of title) until all receivables, on whatever legal grounds, have been fully paid up. Otherwise, title to the goods shall pass to the buyer upon loading on board vessel.
7.2 In case of processing, combining or mixing of goods subject to retention of title with goods of the Customer, Hantec shall be entitled to co-ownership of the new property in as much as the invoiced value of goods sold with retention of title relates to the value of the other involved goods. Where Hantec co-ownership becomes null and void due to processing, combining or mixing with other goods, the Customer immediately assigns to Hantec those of his rights of ownership in the new property or compound matter which corresponds to the amount of the value of goods subject to retention of title by Hantec. Customer shall also be responsible for holding such rights in safe custody on the behalf of Hantec and at Customer’s own expense. Any rights to co-ownership created as a result of such processing, combining or mixing shall be subject to section 7.1 of these Terms and Conditions.
7.3 The Customer may resell, process, combine or mix with other property, or otherwise integrate goods under retention of title in normal business operations, as long as the Customer is not defaulting. The Customer shall be prohibited from taking any other disposition regarding goods for which Hantec retains title. Hantec shall be promptly notified about any hypothecation or other seizure of goods under retention of title through a third party. All intervention costs will be charged to the Customer if and to the extent that they cannot be collected from such third party. If the Customer grants his buyer additional time for payment of the sales price, Customer shall reserve title in goods resold with retention of Hantec’s title under the same terms which Hantec has applied when delivering such goods with retention of title. The Customer shall be prohibited from any other kind of resale.
7.4 The Customer shall immediately assign to Hantec any receivables resulting from a resale of goods initially sold with retention of Hantec’s title. These will be used to substitute the goods under retention of title as collateral of the equivalent amount. The Customer shall only be entitled and authorised to resell such goods if his receivables therefrom accrue to Hantec.
7.5 If the Customer resells goods under retention of our title together with goods from other suppliers at a certain total price, Customer shall assign to Hantec his receivables from such resale in the same amount as stated in the invoice for goods initially sold with retention of title by Hantec.
7.6 If an assigned receivable is included into a current account, the Customer immediately assigns to Hantec that part of the balance which is equivalent to the amount of such receivable, including the final balance from current account operations.
7.7 Until Hantec gives notice of revocation, the Customer shall be authorised to collect receivables assigned to Hantec. Hantec shall be entitled to such revocation if the Customer fails to meet his payment obligations under the business relationship with Hantec in due course. If the preconditions for exercising a revocation right are fulfilled, the Customer shall promptly notify Hantec of any assigned receivables with respective debtors, furnish all data required for collection of such receivables, hand over all related documentation and advise the debtors of such assignment. Hantec reserves the right to personally advise the debtors of such assignment.
7.8 If the value of the collateral deposited for the benefit of Hantec exceeds the amount of secured claims by a total of more than fifty (50) per cent, the Customer shall be entitled to demand that Hantec insofar release securities of the choice of Hantec.
7.9 If Hantec claims retention of title, this shall only be understood as rescind of the contract if expressly stated so by Hantec in writing. The Customer’s right to possess goods under retention of title shall be null and void if he fails to meet his contractual obligations.
9.1 The goods claimed to be defective shall be returned to Hantec for examination in their original or equivalent packaging. Hantec shall remedy defects if the warranty claim is valid and within the warranty period. It is at Hantec’s discretion whether Hantec remedies the defect by repair or replacement. Hantec shall only bear the costs necessary to remedy the defect.
9.2 Hantec shall be entitled to refuse to remedy defects in accordance with Hantec’ statutory rights. Hantec may refuse to remedy defects if the Customer has not complied with Hantec’ request to return the goods claimed to be defective.
9.3 The Customer shall be entitled to rescind the contract or reduce the contract price in accordance with his statutory rights, however, the Customer shall not be entitled to rescind the contract or to reduce the contract price, unless the Customer has previously given Hantec twice a reasonable period to remedy the defect which Hantec has failed to observe, unless setting of such a period to remedy defects is dispensable. In the event of rescission, Customer shall be liable for any intentional or negligent actions that cause destruction or loss of the goods as well as for failure to derive benefits from the goods.
9.4 If Hantec maliciously withholds disclosure of a defect the Customer’s rights shall be governed exclusively by the statutory provisions.
9.5 Any rights of the Customer to receive damages or compensation shall be governed by the provisions in section 10 of these Terms and Conditions.
9.6 Specifications of Hantec’s goods, especially pictures, drawings, data about weight, measure and capacity contained in offers and brochures are to be considered as average data. Such specifications and data shall in no way constitute a quality warranty but merely a description or labelling of the goods.
9.7 Unless limits for variations have expressly been agreed in the order confirmation, such variations shall be admissible that are customary within the trade.
9.8 Hantec shall not accept any liability for defects in the goods supplied if they are caused by normal wear and tear. The Customer shall have no rights against Hantec in respect of defects in goods sold as lower-class or used goods.
9.9 Any warranty shall be void if operating or maintenance instructions are not observed, if changes are made to deliveries or services, if parts are replaced or materials used that are not in accordance with the original product specifications by Hantec, unless the Customer can show that the defect in question resulted from another cause.
9.10 Provided that the Customer is a merchant, the Customer shall be obliged to notify defects to Hantec in writing or via fax.
9.11 The limitation period for claims for defects shall be 12 months (24 months in case the Customer is a consumer). This shall not apply to Customer’s claims for damages based on damages of body or health caused by a defect for which Hantec is responsible or claims for damages based on intentional or grossly negligent conduct by Hantec.
10. Limited Liability
10.1 In case of a breach of contractual obligations, defective deliveries or tortuous acts, Hantec shall only be obliged to compensate damages or expenses – subject to any other contractual or statutory conditions for liability – if Hantec has acted intentionally or with gross negligence or in cases of minor negligence, if such negligence results in the breach of an essential contractual duty (a duty the breach of which puts the fulfilment of the purpose of the contract at risk). However, in case of minor negligence, Hantec’ liability shall be limited to typical damages which are foreseeable at the time of the conclusion of the contract.
10.2 The liability of Hantec for losses caused by late delivery due to minor negligence shall be limited to 5% of the agreed purchase price.
10.3 The exclusions and limitations of liability in sections 10.1 – 10.2 shall not apply in cases where Hantec has maliciously failed to disclose a defect, in case of damages resulting from death, injury to health or physical injury or where the laws on product liability impose overriding liabilities which cannot be excluded.
10.4 The limitation period for claims against Hantec – based on whatever legal ground – shall be 24 hours from the date of release the goods to the Customer and in case of tortuous claims, 12 months (24 months in case Customer is a consumer) from the date the Customer becomes aware or could have become aware of the grounds giving rise to a claim and the liable person, had the Customer not been grossly negligent. The provisions in this clause shall neither apply in cases of intentional or gross negligent breaches of duty nor shall they apply in cases referred to in section 10.3 of these Terms and Conditions.
10.5 If the Customer is an intermediary seller of the goods obtained from Hantec and the final purchaser of the goods is a consumer, the limitation period for any action of recourse against Hantec by the Customer shall be the period specified by statute.
11. Industrial Property Rights, Copyrights
11.1 In the event of claims against the Customer because of breach of an industrial property right or a copyright in using deliveries or services supplied by Hantec in accordance with the contractually defined manner, Hantec shall be responsible to obtain the right for the Customer to continue using such deliveries or services, provided that the Customer gives immediate written notice of such third-party claims and Hantec’ rights to take all appropriate defensive and out-of-court actions are reserved. If, despite such actions, it proves impossible to continue using the deliveries or services supplied by Hantec under reasonable economic conditions, it shall be understood as agreed that Hantec may, at the discretion of Hantec, modify or replace the particular delivery or service for removal of a legal deficiency, or take back such delivery or service with refunding of the sales price previously paid to Hantec less a certain deduction to account for the age of the delivery or service in question.
11.2 The Customer shall have no further claims alleging infringement of industrial property or copyrights provided Hantec has neither violated essential contractual duties nor intentionally or grossly negligently breached contractual duties. Hantec shall have no obligations in accordance with section 11.1 in case breaches of rights are caused by exploiting the deliveries or services supplied by Hantec in any other manner than contractually defined or by operating these together with any other than Hantec deliveries or services.
12.1 Customer is obliged to closely observe the documents accompanying the goods and to ensure the correct disposal of the goods in accordance with the applicable law.
12.2 In case Customer is a merchant, Customer shall be obliged to dispose the goods at its own costs. Customer shall be obliged to transfer this obligation on the purchaser of the goods or parts thereof in case of a resale of the goods. In case the Customer is a consumer the statutory provisions regarding disposal of waste shall apply.
13.1 Unless otherwise expressly stipulated in writing, no information provided to Hantec in connection with orders shall be regarded as confidential, unless their confidential nature is obvious.
13.2 Hantec points out that personal data in relation to the contractual relationship may be stored by Hantec and may be transferred to companies associated with Hantec in the Hantec Group.
14.1 Should Customer cancel its order with Hantec within one (1) week following the date of the Agreement, Hantec will refund any deposit or down payment.
14.2 If Customer cancels its order after one (1) week following the date of the Agreement, Customer agrees that Hantec may retain all, or any portion thereof, of the deposit or down payment based upon the material and labor utilized to the time of cancellation as determined by Hantec in its sole discretion. Customer further agrees that Hantec may invoice, and the Customer will pay Hantec’s invoice within thirty (30) days from the date of cancellation, plus all reasonable cancellation charges due to Hantec for an amount not to exceed 100% of the total quoted customer price based upon material and labor utilized up to the time of cancellation.
14.3 Customer further agrees that if the cancellation charges are not received by Hantec within thirty (30) days from the date of the invoice for the cancellation charges, Hantec may, in its sole discretion, charge interest at the rate of 18% per annum on unpaid amounts, calculated and compounded monthly, not in advance, until paid in full, Customer also agrees to pay all reasonable legal expenses and agency commissions sustained by Hantec in pursuit of any payment which is past due, on a full indemnity basis.
15.1 The place of jurisdiction, provided that Customer is a merchant, a legal person under public law or a special fund under public law, shall be the place of business of the Hantec company using these Terms and Conditions. However, Hantec may also take legal action against Customer at Customer’s place of business.
15.2 Governing Law: This Agreement and the parties’ rights and obligations under this Agreement shall be governed by and interpreted pursuant to the laws in force in the Province of Ontario, Canada.
15.3 Should any of the clauses of these Terms and Conditions be wholly or partially invalid or void, the validity of the remaining clauses or parts thereof shall not be affected.